Built as a flexible platform, not just a product, Mainsail scales to remain in lockstep with terminals as their needs and requirements evolve.

“”

A next-generation TOS will need to do three primary things to meet customer demand:

#1

Include all features and functionality customers need to run their facility today and into the future.

#2

Empower customers beyond basic functionality to access complex and  precise data intuitively.

#3

Offer robust training and support so no matter the issue or request, customer resolutions happen in a timely manner.

Mainsail Enhancements

What do all of the enhancements and features introduced with the next generation of Mainsail mean for our customers?

Higher quality data:

Tideworks can generate better and more granular data for analytics, which can help you improve operational decision-making. Tideworks can now scale to handle larger loads and multiple terminals more efficiently, directly reducing expenses for customers with economies of scale.

Centralization:

By creating a proprietary billing engine separate from the TOS, Tideworks can now establish centralized management of billing contracts of rates, tariffs, invoicing, etc. to expand billing capabilities from the terminal to the corporate level.

 

Terminal automation:

Tideworks can simplify terminal automation for customers. This helps reduce integration complexity and improves support for different operating modes. Perhaps more importantly, Tideworks helps navigate the automation technology landscape and partnering with  you to  assess and prepare for introducing automation when and where it makes sense.

Flexibility:

Tideworks is now even more flexible with your requests  to accommodate sudden changes you face from customers and other industry influences. As you face new and varied industry pressures and become more adaptable incorporating new features, Tideworks can offer even more timely and effective support, assisting in process improvement and strategizing future enhancements to meet your changing needs.

Helpful Links

MicrosoftTeams image

Recent Articles

Mainsail™ takes efficiency to an entirely new level. It utilizes the latest technology to help terminal operators manage and access data they need faster and more easily than ever before. Mainsail is the next generation terminal operating system.