Services
Tideworks offers extensive professional services to make your systems installation experience smooth and worry-free.

 

Professional Service Solutions

About Services

ENGAGE SEASONED PROFESSIONALS
Tideworks Professional Services removes the guesswork from selecting, installing, and maintaining a solution designed for your terminal. Our team of business analysts, implementation, and system integration experts work with you to optimize your terminal's technology and, when needed, can act as an extension of your existing technical team at great savings to you.

From start to finish, Tideworks offers a complete solution with 3 easy steps to maximize productivity. Select where you are in the 3 step process.

Step 1. Define your Tideworks Solution

Have you selected a Tideworks' solution to meet your specific operational objectives? Begin defining the right software solution for you by selecting your business type below, or contact us to speak with a sales representative:


Step 2. Implement Tideworks Solution

Get ready to see operational data empower your terminal. Tideworks can be engaged to manage your system's implementation from start to finish with two Expert System Implementation services.

  • Expert Installation - Full system installation services from due diligence to system "go live". Learn More
  • Expert Conversion - Includes system conversion and installation services for seamless migration from legacy systems and integration with existing systems, processes, and codes. Learn More

Step 3. Manage Tideworks Solution

Tideworks can extend your technology resources by providing cost-effective ongoing system management for varying levels of support. Our Enterprise System Management solutions ensure optimum system performance and uptime, while giving you the freedom to focus on your operation.

  • Enterprise Assist - Augments your technical staff with EDI support, server administration, and software upgrade management. Learn More
  • Enterprise ASP - Complete outsourcing of system management for your enterprise, from application hosting to network administration. Learn More

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